1. Verify Indenting Company Credentials
- ✅ Check Trade License (via DED or [Dubai Economy]).
- ✅ Ask for past client references (especially from hardware dealers).
- ✅ Confirm if they are registered with DM/ADBC for construction materials.
Why? Avoids scams & ensures compliance with UAE regulations.
2. Negotiate Clear Payment & Delivery Terms
- Payment Terms:
- Prefer 30% advance, 70% on delivery (avoid 100% upfront).
- Use LC (Letter of Credit) for large orders.
- Delivery:
- Ensure FOB (Free on Board) or CIF (Cost, Insurance, Freight) clarity.
- Penalty clause for delayed shipments.
Example:
“Net 15 days payment after delivery inspection, 5% penalty for delays beyond agreed timeline.”
3. Demand Detailed Specifications
- Material Certificates:
- EN/ISO/ASTM standards for fasteners (e.g., ASTM A153 for galvanized anchors).
- ESMA/DCL approvals (for UAE market compliance).
- Labeling:
- Insist on brand + grade + country of origin on packaging.
Sample Clause:
“All binding wire must be 1.0mm, 18 SWG, with Mill Test Certificates (MTC).”
4. Compare Indenting vs. Direct Procurement
| Factor | Indenting Company | Direct from Supplier |
|---|---|---|
| Pricing | Higher (commission) | Lower (no middleman) |
| Logistics | Handled by indenter | Self-managed |
| Quality Control | Risk of substitutions | Direct oversight |
Tip: Use indenters only for hard-to-source items (e.g., Hilti chemical anchors from Germany).
5. Protect Against Common Risks
- Wrong Material: Require pre-shipment samples.
- Short Supply: Order 5–10% extra and verify before signing GRN (Goods Received Note).
- Hidden Costs: Clarify VAT, customs duty, and port charges upfront.
Red Flags:
❌ No physical office in UAE.
❌ Unwillingness to share material test reports.
6. Build Relationships with Multiple Indenters
- Maintain 2–3 reliable indenters for:
- Price benchmarking (avoid overpricing).
- Emergency orders (if one fails).
Top UAE Indenters for Hardware:
- Al Rostamani Trading (Dubai)
- Al Ghandi Electronics (for MEP fasteners)
- Bin Dasmal Group (Sharjah)
7. Use Digital Tracking
- Request real-time shipment updates (via AWB or BL number).
- Apps like Dubai Trade or AD Ports CargoX for customs clearance.
Final Checklist Before Ordering
✔ PO (Purchase Order) with exact specs.
✔ QC (Quality Control) inspection clause.
✔ Delivery timeline + penalty terms.
✔ VAT invoice with TRN (Tax Registration Number).